Kap Code specialises in medical analysis of social networks and participates on its scale in a better consideration of the voice of the patient on a daily basis. There are more than 4.6 billion active users on social networks and, among them, many share information about their health. On social networks and online discussion forums, Internet users express themselves spontaneously on the experience of a pathology, the care pathway, the impacts on the quality of life or even the perception of treatments. In this context, the medical analysis of social networks appears as an innovative and essential source in the consideration of the patient experience and the identification of misinformation in health. To analyze this real-life data and provide new insights to healthcare professionals, Kap Code created Detec't, a medical social media listening tool based on artificial intelligence and text mining methods.